DMCA Notice and Takedown Policy

Last Updated: August 18, 2025

telviro ("we," "us," or "our") respects the intellectual property rights of others and expects users of our website and services to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond promptly to claims of copyright infringement committed using our website or services.

Reporting Copyright Infringement

If you believe that any content on our website infringes upon your copyright, please send written notice to our designated Copyright Agent with the following information:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including your address, telephone number, and email address
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

All DMCA notices should be sent to:

Copyright Agent
telviro
Westwood Equestrian Westwood House Sheffield Road
Sheffield S35 4JB
United Kingdom
Email: help@telviro.online
Phone: +441912004847

Counter-Notification

If you believe that your content was removed or disabled as a result of mistake or misidentification, you may send a counter-notification to our Copyright Agent with the following information:

• Your physical or electronic signature
• Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled
• A statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification
• Your name, address, telephone number, and email address
• A statement that you consent to the jurisdiction of the courts in your location and that you will accept service of process from the person who provided the original DMCA notification or an agent of such person

Repeat Infringer Policy

We maintain a policy of terminating the accounts and access rights of users who are repeat infringers of copyright. We may, in our sole discretion, terminate the access rights of users who have been the subject of multiple valid DMCA notifications.

Processing Timeline

Upon receipt of a valid DMCA notice, we will:

1. Remove or disable access to the allegedly infringing material
2. Notify the content provider or user that we have removed or disabled access to the material
3. Terminate the accounts of repeat infringers in appropriate circumstances

We aim to process all valid DMCA notices within 72 hours of receipt. Counter-notifications will be processed within 10 business days, and the removed content may be restored within 10-14 business days unless the original complainant files a court action.

False Claims

Please be aware that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be subject to liability. We reserve the right to seek damages from any party that submits a notification or counter-notification in bad faith or with fraudulent intent.

Educational Content and Fair Use

Our platform primarily provides educational masterclasses and training content. We respect fair use principles and encourage the proper attribution of sources. However, fair use is a legal defense that must be evaluated on a case-by-case basis and does not automatically exempt content from copyright claims.

User Responsibilities

Users of our platform are responsible for ensuring that:

• They have the necessary rights, licenses, or permissions for any content they upload or share
• Their use of materials complies with applicable copyright laws
• They provide proper attribution where required
• They do not use our services to infringe upon the intellectual property rights of others

Limitations of Liability

We act as an intermediary service provider and are not responsible for the content uploaded by our users. We do not actively monitor all user-generated content but respond to valid copyright claims in accordance with applicable law. We reserve the right to remove any content at our discretion, with or without notice.

Modifications to This Policy

We reserve the right to modify this DMCA Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the updated policy.

International Considerations

While the DMCA is a law of the United States, we apply its principles globally as a standard framework for handling copyright disputes. Users in other jurisdictions should be aware that different copyright laws may apply, but we will process all claims using the procedures outlined in this policy.

Contact Information

For any questions regarding this DMCA Policy or copyright matters, please contact us at:

Email: help@telviro.online
Phone: +441912004847

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This policy is provided for informational purposes and does not constitute legal advice. Copyright owners and users should consult with legal counsel regarding their specific rights and obligations under applicable copyright law.